Shipping policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipment method
|
Domestic Shipment method |
Estimated delivery time |
Shipment cost |
|
Australia Domestic Courier |
3-5 business days* |
$8 – $13.50 |
|
Express Post |
1-3 business days* |
$14 - $17 |
* Note these times are approximate, please check with the AusPost website for more accurate delivery times, delivers are leaving from Postcode 2016
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Betoota Outfitters is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including but not limited to VAT, tariffs, taxes, handling fees, customs clearance charges etc.).
Damages
Betoota Outfitters is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Betoota ships internationally with a few exceptions. Please note that you, the buyers are responsible for ant VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world.
Please do you research so your’re ready to get your package cleared through customs, ad have an idea of what the additional cost will be.